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(now a wholly owned subsidiary of Berkshire Hathaway, Inc.)
|Premiums Written (2017)||$29,596,404,000|
|Current Assets||Over $32 billion|
|Loss Ratio (2017)||72.04%|
|Headquarters Address||5260 Western Avenue|
Chevy Chase, MD 20815
|Local Offices||Find your local office here|
|Phone Number||(800) 841-3000|
|Best For||online services and low rates|
Most everyone has fallen in love with the GEICO Gecko over the last two decades – he just keeps getting cuter and funnier! What started out as a plea to distinguish between a “Gek-o” and a “Guy-ko,” this company has completely maximized the psychological advantages of using animals in advertising.
But, aside from GEICO’s adorable mascot that likely contributed to its current number-two spot in the car insurance market space, what still needs examining is what this company can offer to you.
Continue reading to see if this popular company has an auto insurance policy to meet your unique needs or that of your family. We cover all you need to know about GEICO including company history, ratings, coverage offerings, and more.
Also of note, because GEICO offers several other types of insurance policies, GEICO may be a good option for an all-inclusive provider.
Compare car insurance quotes right here to see how much you could save on car insurance.
Seeing how an insurance company rates according to multiple independent agencies can help you decide if a company will serve you well.
Weighing both the positive and the negative is an important factor in deciding which auto insurance company is best for you.
– Financial Ratings
|AM Best||A++ (Superior)|
|Better Business Bureau (Northbrook, IL)||B+|
|S&P||AA+ (Very Good)|
|Private Passenger Policies||2016||2017||2018|
(better or worse than National Index)
|National Complaint Index||0.78||1.21||1.15|
|US Market Share||2.39%||2.41%||2.46%|
|Region||Power Circle Ranking||Numeric Score|
(out of 1,000)
|Percent of Companies with Higher Numeric Score|
|Florida||Better than most||832||14%|
|Central||Better than most||838||14%|
|Mid-Atlantic||Better than most||848||8%|
|New York||About average||813||78%|
|New England||About average||827||20%|
|North Central||About average||830||33%|
The table below shows ratings for various services provided as part of the claims process. The ratings are for Berkshire Hathaway Group, so these ratings include all 30 of their affiliated companies.
|Total||89 out of 100|
|Ease of reaching an agent||Excellent|
|Simplicity of the process||Very good|
|Promptness of response - very good||Excellent|
|Damage amount||Very good|
|Freedom to select repair shop||Very good|
|Being kept informed of claim status||Very good|
Despite being born during the Great Depression in 1936, GEICO has become one of today’s leaders in the market share for car insurance. In just 30 years time, GEICO reached its aggressive goal of one million policies by 1964.
In 1980, GEICO kicked off its well-known 24/7/365 telephone customer service line. Eighteen years later, the company began growing exponentially as a result of its fierce focus on advertising.
Undoubtedly due to its clever advertising campaigns, in just ten years from 2007 to 2017, GEICO doubled its number of policies from 8 million to 16 million.
Read the company’s full history here.
Let’s shed some light on the ins and outs of how this company landed as one of the most successful auto insurance companies in the US.
When you examine the table below, it’s obvious that GEICO’s market share has been increasing slightly since 2015; however, in comparison with competing companies, GEICO’s total in written premiums is soaring.
|Year||Market Share of Liability||Market Share of Physical Damage||Total Market Share|
The market share is gradually increasing, so it may be that consumers are switching to GEICO from other competing auto insurance companies.
– Business Model
GEICO uses a business model of direct marketing to customers. This model is known to drive down operating costs. GEICO explains that its low rates offered to policyholders are a direct result of its chosen business model.
It’s hard to believe it was over 20 years ago in 1999 when the playful, yet informative, little reptile, the GEICO Gecko, made his debut. In fact, he has his own subchannel on GEICO’s youtube channel if you just can’t get enough of this cheeky little bloke.
Other youtube channels highlight the GEICO Gecko commercials throughout the years and even feature the original that aired in 1999.
Another GEICO advertising campaign was that of the Caveman series. Though not quite as long-running as the GEICO Gecko, the “so easy a Caveman can do it” ad campaign contributed to a three million increase in the number of policies over a five year period leading up to 2007.
And in 2008, the Caveman was voted America’s favorite advertising icon of the year.
Make no doubts about it. GEICO has remained a leader in growing its customer base through clever advertising since the 90s.
– Investment in the Community
GEICO has an over 40-year history of supporting Children’s National Hospital in Washington, D.C. raising over $3.4 million via annual department competitions throughout the company.
Also, environmental safety and pollution prevention are both of large concern to the company. Since 2002, in response to annual OSHA and EPA guidelines, GEICO requires all auto repair shops that assist with its filed claims to complete annual online safety and pollution prevention training provided by S/P2.
The company also encourages its over 39,000 employees spread across the US to participate in local efforts in their own communities through GEICO Cares.
In 2016, 9,962 associates contributed 22,815 hours of service and raised $6.6 million through 824 events.
– GEICO’s Position for the Future
GEICO is slowly and steadily overtaking the auto insurance industry.
In 2013, GEICO assumed Allstates’ decades-sustaining number two position in the market share beneath State Farm.
As you can see in the graphs below, GEICO is slowly, but surely, closing the gap between themselves and the current industry leader.
Currently, based on 2017 financials, GEICO is a solid 3 percent ahead in market shares and 7-8 billion ahead of Progressive and Allstate in total premiums written.
While GEICO has quickly overcome Allstate and remains ahead of Progressive, the company is still 6 percent in market share behind State Farm, the current industry leader, as compared to 7 percent behind in 2016 and 2015.
It’s a classic case of the tortoise and the hare…
In a three year period from 2015 to 2017, GEICO’s total in written premiums increased by nearly seven billion when its largest competitor, State Farm, increased by only five billion. Other companies in the top four increased by only 1.5 billion.
How are the top four contenders different? There are a couple of key factors:
- GEICO and Progressive offer internet-based policies dealing directly with the customers, and they also partner with investors.
- State Farm is a mutual company and is owned by its customers, all shouldering risks and rewards equally.
- Allstate offers an agent-based model with a focus on high-profit margins and lower rates.
It can’t be said which business model will be the most successful; but, as the customer, you have many options. What company you choose will depend solely on the type of company you prefer and what it can offer for your unique needs and preferences.
However, with continued growth in premiums written, GEICO is likely on the verge of another boom over the coming years (good news for investors).
As more customers switch to GEICO, this company may slowly, but surely, win the race.
Customers will likely remain loyal if GEICO’s rates stay low and the ease in acquiring services and making claims continues. The company is well-known for its high-quality customer service, especially through the popularity of its web-based and mobile application services.
In fact, GEICO has won many awards for its web-based and mobile application services designed to facilitate the one-on-one transaction with policyholders.
The company has bagged 19 awards for its web-based and mobile application services from various associations since 2010.
The most recent award was #1 rankings according to Dynatrace’s 2018 Q1 Mobile Insurance Scorecard.
Not a bad thing with the rate at which technology is advancing.
In essence, GEICO isn’t going anywhere but to the top. This company is the second largest car insurer by market share in the U.S. With an increase of about 62 percent in the price of one share since 2016, its financial stability is solid if not surmounting.
Car Insurance Rates
We partnered with Quadrant Data to bring you this information. There are several things to keep in mind.
- First, because so many variables go into a car insurance quote, your rate will differ from what’s listed below
- GEICO has extensive and competitive discounts that may help offset the cost
Here’s how GEICO’s annual rates based on demographics compare to other top insurance providers in the nation. Remember, these averages are national, so where you live could affect your rates. You can sort each column by clicking on the black triangles.
|Group||Married 35-year old female||Married 35-year old male||Married 60-year old female||Married 60-year old male||Single 17-year old female||Single 17-year old male||Single 25-year old female||Single 25-year old male|
It appears that GEICO has one of the best rates for 17-year-olds; however, the rates tend to be slightly higher than the average for those 60 years and older. For those both single and married who are age 25-59, GEICO’s rates are lower by $100-$600 than the average of all rates.
In the table below, you’ll see how GEICO’s average annual premium for each state compare to that of other companies. You can sort each column by clicking on the black triangles.
|State||Allstate||American Family||Farmers||GEICO||Liberty Mutual||Nationwide||Progressive||State Farm||Travelers||USAA|
– Rates Compared to State Average
Are you curious about how GEICO rates size up against average rates in your state?
Let’s do the math.
If you take the average rate in the U.S. for the top insurers and compare it to GEICO, you’ll see that GEICO is $587.23 (over 19 percent) cheaper annually than the other top ten auto insurance companies.
Feel free to sort and search the following table for your state.
|State||GEICO Annual Premium||Higher/Lower than State Average||Percent Higher/Lower than State Average|
|District of Columbia||$3,692.81||-$746.43||-20.21%|
GEICO is between $200 and $2,700 cheaper than the average in 43 states!
The exception is seven states in which GEICO rates are around $300 (Wyoming) to $1,000 (New Mexico) more expensive than the average.
– Rates by Commute
In all states but Hawaii and North Carolina, your commute makes a difference in rates offered by GEICO. The table below shows rates per state for 10 miles and 25 miles of commuting.
|State||10 miles commute / 6,000 annual mileage||25 miles commute / 12,000 annual mileage|
In 24 states, GEICO charges between $100-$530 more per year if your commute is 25 miles rather than 10 miles.
If you have a short commute, GEICO may be a good option for your car insurance needs.
– Coverage Level Rates
Sometimes buying GEICO insurance in bulk is worth the savings!
In 11 states, you will pay less than $7 per month to move from low to medium coverage. And in 31 states, you will pay only $3-$17 more per month to move from medium coverage to high coverage with GEICO.
Again, sort and search the table below to see for yourself.
|State||Low Coverage Rate||Medium Coverage Rate||High Coverage Rate|
However, in Louisiana, Florida, and Nevada, getting higher coverage is not necessarily worth the money. In these three states, you will pay over $75 more per month to move from low coverage to high coverage.
– Credit History Rates
Unlike other insurance companies, GEICO keeps an eye on your credit score because the rates jump over $300 from good to poor credit as displayed in the table below; however, getting to poor credit status takes some time unless you have risky spending habits in a short period of time.
|State||Good Credit||Fair Credit||Poor Credit|
In all but 14 states, GEICO charges over $1,000 more in annual premiums if you have bad credit.
If you do have risky spending habits in a short period of time, don’t be surprised if your insurance rates increase even if you didn’t get a ticket or you weren’t in an accident.
Experian considers a score over 700 to be good or excellent, between 650 and 699 to be fair, and 649 or lower to be poor. The average credit score nationally is 675.
Be especially aware of changes in your credit score if you live in DC or Kentucky – rates increase by over $4,000 in these two states if you reach poor credit status, which is more than double the rate if you have good credit.
– Driving Record Rates
If you incur a speeding ticket, have an accident, or get a DUI, your rates with GEICO will increase in most states.
The table below shows rates with these three violations compared to the rate for a clean record. Search for your state.
|State||Clean Record||One Speeding Ticket||One Accident||One DUI|
With GEICO rates, there are very few exceptions to the rule that the more violations you have, the higher risk driver you are.
In only 12 states, there is no rate penalty if you get one speeding ticket. For every other state and every other offense, rates go up starting at around a $40 hike.
Here are percent increases to give you a better idea of the severity of these offenses with GEICO as your insurance provider.
|Violation||Number of states with +20%||Number of states with +40%||States in which GEICO is most lenient||States in which GEICO is most rigid|
|Speeding Ticket||21||3||AK, MA||ID, MI|
|Accident||42||7||NY, NH||KY, MI|
|DUI||3||47||TX||HI, MI, NC|
Of course, no one plans to get caught speeding, cause an accident, or get caught drinking and driving; but, GEICO rewards intentionally safe driving with the privilege of a low rate.
Don’t forget, GEICO offers accident forgiveness, so one mishap is the only chance you get to avoid higher rates.
GEICO offers several of the standard auto insurance coverages that most other insurance companies offer; however, this leading insurance company is clear in explaining that full coverage means different things in different contexts.
You may be asking what kinds of coverage are there?
We have compiled a list of common coverages with a brief explanation so when you search for a good car insurance policy, you will know the vernacular. Different coverage types fall into four basic categories:
– When you are at fault:
- Liability Coverage – covers the physical damages you inflict upon another vehicle and the bodily injuries sustained by all individuals in the other vehicle
– When you are not at fault:
- Uninsured and Underinsured Motorist Coverage – covers your expenses if the at-fault driver has little or no liability coverage
– Vehicle Protection:
- Collision Coverage – covers vehicle repairs or replacement after an accident
- Comprehensive Coverage – covers what most would consider “out of our control” such as storm damage, hitting an animal, and more
- Emergency Road Service – covers common roadside services like tire changes, jump starts, and lockout services
- Rental Reimbursement Coverage – covers a rental car while yours is getting repaired
- Mechanical Breakdown Coverage – covers parts and systems failure of your vehicle that is not caused by normal wear and tear or improper maintenance
– Personal Protection:
- Medical Payments Coverage – covers medical and funeral expenses of those in your vehicle
- Personal Injury Protection – covers expenses incurred from injuries to yourself and lost wages no matter who is at fault
- Umbrella Policy – covers just about anything else you could be held liable for, but most commonly used if a lawsuit is filed against you
In addition to these standard options, GEICO offers some specialty options:
- Collector Auto Insurance – covers classic or collector cars needing specialized coverage
- Rideshare Coverage – covers you if you drive for a ridesharing or on-demand delivery company
(GEICO does not offer this as an add-on. It takes the place of your personal auto policy.)
- Mexico Auto Insurance – short-term or extended coverage you while driving in Mexico
If you are still dazed and confused, GEICO created a coverage calculator that steps you through several questions to help you choose the coverage types and levels that are right for you and your family.
Even though we focus primarily on car insurance, GEICO offers many other types of policies:
- Recreational Vehicle Insurance to include motorcycle, ATV, RV, and boat insurance.
- Property Insurance to include homeowners, renters, condo/co-op, mobile home, landlord, and flood insurance.
- Business Insurance to include general liability, professional liability, worker’s compensation, and commercial auto insurance.
- Additional Insurance to include life, travel, overseas, identity protection, pet, and jewelry insurance.
Additionally, bundling different types of coverage from GEICO could yield a discount.
– GEICO Programs
We will do a rate comparison a little later. For now, we would like to tell you about GEICO’s additional programs that may help offset costs and make life a little easier after making a claim.
– Accident Forgiveness
GEICO’s accident forgiveness is an option you may already have for free by being accident-free for five years, or you can add it to your coverage for a fee.
Whether you decide to pay the fee upfront or roll the dice on having five years worth of clean driving is entirely up to you; when you have your first accident, it will be forgiven, and your rates will not increase.
– Car Buying Service
Do you want a $1,000 rebate after you purchase a new car? It sure would be nice to tint those windows or add a roof rack…
GEICO offers a car buying service through TrueCar. The service acts a bit like Kelly Blue Book only with incentives.
If you are in the market to purchase a new or pre-owned vehicle, you can search the database to see what others are paying for the vehicle and choose a TrueCar certified dealer to get your guaranteed (post-sale) savings certificate. All you have to do is report the purchase on GEICO’s car buying site.
– Auto Repair Express
After you have filed a claim, now comes the headache of getting estimates and repairs. GEICO makes it super convenient in three easy steps with its Auto Repair Express program.
A GEICO claim adjuster will be with you each step of the way, and, if you have rental reimbursement coverage, there will be no fees in using a rental car while your vehicle is getting repaired.
– Where is GEICO available?
GEICO is available in all 50 states and even overseas!
– Ridesharing Coverage
As previously mentioned, GEICO offers coverage for individuals who provide ridesharing and on-demand delivery services such as Uber and GrubHub.
However, GEICO does not market ridesharing coverage as an add-on as some of the other insurance companies do. The rideshare policy takes the place of your personal auto policy.
– Commercial Coverage
GEICO offers commercial coverage. If you’re planning to use your vehicle for a business purpose, GEICO has a plan for you.
GEICO has over 30 types of discounts available, but not all are presented on its website. The discounts that are presented are broken into five categories:
– Vehicle Equipment
|Vehicle Equipment Discount||Savings up to:||Policy type savings are applied to:|
|Air Bag||40%||medical payments or personal injury|
(select states only)
|Daytime Running Lights|
(select states only)
– Driving History & Habits
GEICO is the only top insurance provider to offer a seat belt use discount. Be sure to take advantage of it, and buckle up!
|Driving History and Habits Discount||Savings up to:||Policy type savings are applied to:|
|Five-Year Accident-Free Good Driver||26%||varies|
|Seat Belt Use||15%||medical payments or personal injury protection|
– Driver’s Education
|Driver's Education Discount||Savings up to:||Policy type savings are applied to:|
|Defensive Driving Course||unspecified||https://www.geico.com/save/discounts/defensive-driver-discounts//|
|Teen Driver's Education||unspecified||varies|
|Full-Time Students age 16-24 with B average||15%||varies|
– Driver Affiliations
|Driver Affiliation Discount||Savings up to:||Policy type savings are applied to:|
|Federal Employee (Eagle Discount)|
active and retired
|8%||total auto insurance premium|
|Membership and Employee Discounts||varies||https://www.geico.com/save/discounts/organization-member/|
active and retired
|15%||total auto insurance premium|
GEICO is the only top insurance provider to offer a discount for emergency deployment. The company even provides a pre-deployment checklist to help soldiers take care of critical business before being deployed.
The company also honors military families with features such as this one.
Also, only one other top competitor provides a discount for federal employees. After all, GEICO does stand for Government Employee Insurance Company, and it has a history that goes way back to its founders working with government employees and military personnel because they were considered good risks.
– Customer Loyalty
|Customer Loyalty Discounts||Savings up to:||Policy type savings are applied to:|
|Multi-Policy||unspecified||If auto is combined with a homeowners, renters, condo or mobile home policy|
Our staff confirmed the following discounts not listed on GEICO.com. Contact GEICO to determine your possible percentage of additional savings if any of the following apply to you.
- Distant Student – having a college student who lives on campus 100+ miles away that does not use their vehicle
- Early Signing – signing your next 6-month policy prior to seven days before your current policy expires
- Farm Vehicle – offered on vehicles used for farming purposes
- Full Payment – offered if you pay your premiums in full
- Further Education – offered to individuals with a four-year degree or higher
- Low Mileage – offered to individuals who travel few annual miles
- Utility Vehicle – offered for vehicles designed to accomplish specific tasks (as opposed to passenger vehicles)
There are two discounts GEICO does not offer that its top competitors do:
- Discounts for using automatic draft payment processes such as AutoPay, e-Bill, or EZ Pay
- Discounts for using a driving device installed in your vehicle or a mobile application that tracks your driving habits such as hard braking or quick acceleration.
While GEICO has its reasons in not offering the aforementioned discounts, it never hurts to ask!
Canceling Your GEICO Policy
Canceling your policy is never fun but sometimes it’s necessary. Here are some frequently asked questions about canceling your GEICO policy.
– Is there a cancellation fee?
Some companies charge a cancellation fee or a prorated amount for your insurance if you cancel in the middle of your insurance policy term.
GEICO does not have a cancellation fee to cancel your automobile insurance policy, no matter when you choose to cancel.
– Will I receive a refund or owe money if I cancel?
Most insurance companies require that you prepay your insurance policy, so you are usually paid ahead to some date in the future. This means that if you cancel before the date you are paid up until you may be entitled to a refund.
With GEICO, the agent that cancels your policy for you can let you know how much of a refund you may receive after you cancel your policy.
Keep in mind, you might actually owe money if you made changes to your policy that raised the cost of your insurance policy.
If you add another vehicle, for example, you might owe money if you cancel down the road, especially if you haven’t made any larger payments on your policy yet when you cancel.
– Can I have someone else cancel my policy for me?
GEICO will not let you have someone else cancel your policy for you because an insurance policy is a legal contract between you and the company.
This means you can’t have your new agent call to cancel the policy if you get insurance somewhere else, a family member call to cancel for you or even someone else who is listed as a driver on your policy such as your adult child.
If they aren’t listed as the policyholder, they can’t cancel the insurance.
One exception to this policy is if you have someone with power of attorney for you. If, for example, you are a military service member who has given power of attorney to a parent, your parent can call and cancel your policy for you.
GEICO will require them to fax in the power of attorney document before they will let them cancel the policy.
– How can I cancel my policy?
Some companies require that you cancel in writing or go to your local agent’s office to cancel your policy. Other companies will let you cancel online if you have online access to your insurance policy.
With GEICO, you will need to call the 24-hour customer service center to cancel your policy. You can make other changes in your policy on the GEICO website.
Ways NOT to cancel your GEICO auto insurance policy:
- Don’t send an email. Your policy won’t be canceled.
- Don’t have someone else call to cancel your policy.
- Don’t try going to a local agent. GEICO doesn’t have local agents.
– When can I cancel my policy?
With GEICO, you can cancel your policy at any time and have it effective immediately or at a future date. There are even some limited circumstances that you can backdate a cancellation to make it effective on a date in the past, such as if you sold your vehicle.
Choose your cancellation effective date carefully to avoid having a lapse in insurance coverage, especially if you are selling your vehicle.
Some states require that you carry insurance on a vehicle until you turn in your license plates, and GEICO may notify your state directly of the cancellation date of your insurance.
If in doubt, ask the GEICO agent when you call or contact your local Department of Motor Vehicles for advice.
– What time will my cancellation be effective?
All of GEICO’s auto insurance policies begin and end at 12:00 AM on the effective date. This means if you cancel effective tomorrow’s date, you will have no insurance tomorrow because it will end at midnight tonight.
Always cancel your policy effective the day after the last day you want to have insurance coverage on your car.
Making a Claim
Insurance is most helpful when something major happens like an accident. Insurance is there to help you cover yourself and others in the case that you do not have the total needed funds to cover all damages, bodily injuries, death, or even a lawsuit.
Before getting into how to file a claim with GEICO, it is important to understand how the financials of insurance policies work.
The steadiness of your insurance company taking in premiums and paying claims indicates several important factors such as the company’s stability, your security, and, ultimately, your potential satisfaction as a customer.
We’re going to let you know what you need to do to make a claim and show you how the process is and what current customers have to say about it.
– Premiums Written and Loss Ratio
The table below shows the premiums written by GEICO compared to its loss ratio over a three-year period.
|Private Passenger Auto||2015||2016||2017|
|Loss Ratio||74.36 %||74.38%||77.14%|
The total premiums written by GEICO indicate intense growth as compared to that of its competitors. GEICO experienced a close to seven billion increase in premiums written during a three-year period when other top competitors increased by less than five billion over the same three-year period.
A loss ratio shows how much a company spends on claims to how much money it takes in on premiums. For example, a loss ratio of 60 percent indicates that companies are spending $60 on claims out of every $100 earned in premiums.
A loss ratio of over 100 percent means a company is losing money. If the loss ratio is too low, a company isn’t paying claims. The remaining goes to overhead and shareholders.
GEICO has maintained a loss ratio in the (safe) 70 percent range during the same three years of intense growth.
When we compare this significant growth in total premiums written to the loss ratio, we can see that GEICO is fairly loyal to its customers in paying claims.
– Ease of Making a Claim
GEICO offers several ways claims can be filed and tracked:
- No Log in online feature using only your name and policy number to file and track your auto insurance claim.
- Use the GEICO Mobile App to start and track your claim. The mobile app also offers chat services.
- Call 1-(800) 207-7847 to file and track your claim from over the phone 24/7/365.
- Find an agent locally to get help with your claim.
How to Get a Quote Online
Are you ready to see if GEICO is a good match for you?
We have included instructions on how to get a quote from GEICO.
Remember to check out GEICO’s coverage calculator before getting a quote. This will help you decide what types of coverage and coverage levels that are best for you and your family.
– Step One
Go to GEICO.com, and right there on the home screen, GEICO invites you to enter your zip code to get started with your quote.
– Step Two
Enter your basic personal information.
– Step Three
Enter your vehicle information.
- Select your vehicle or enter a new one
- Is this vehicle owned, financed, or leased?
- How is the vehicle primarily used?
- What’s the annual mileage for this vehicle?
- Do you want to add another vehicle?
– Step Four
Enter your detailed personal information.
- Marital Status
- Own or Rent your Home
- Years with Current Insurance Company
- Driving History
- Level of Education
- Employment Status
- Military Affiliations
- Government Affiliations
– Step Five
Add any other drivers.
– Step Six
At this point, GEICO will ask you to enter any driving incidents as pictured below. A callout specific to your state will be just below as well as a button to enter incidents.
– Step Seven
Enter any affiliations and memberships so GEICO can check to see if you qualify for any of their awesome discounts.
– Step Eight
Finally, enter your email address and telephone number. GEICO will invite you to receive paperless bills and policy documents. Then click Get Quote!
At this point, GEICO will populate the minimum coverage requirements based on your state. You can also view all coverage types and levels or customize your coverage based on your specific needs or that of your family.
GEICO Mobile App
GEICO’s mobile app is featured in the app store and rated 4.8 stars out of 5 with 1.23 million ratings.
GEICO’s mobile app was recently awarded #1 rankings according to Dynatrace’s 2018 Q1 Mobile Insurance Scorecard! The company has also won over 19 other awards and honors since 2010 for their web and mobile services.
The award-winning app features all you need right at your fingertips (and steering wheel). In fact, the mobile app offers more features than GEICO’s website!
Here are the fairly standard features:
- Digital ID Card (your real-time electronic insurance card) optimized to fit your screen. Most states accept electronic proof of insurance.
- Pay your bill, get a quote, report and track claims, and get roadside assistance.
Here are some of the helpful extras the app has to offer:
- Chat with a licensed agent when you just don’t feel like dialing a number and talking.
- Vehicle Care (in partnership with myCARFAX) offers up to date information about your vehicles service history, recall alerts, and helps you find a trusted repair shop close by.
- Easy Estimate allows you to document and report damages to get estimates for repairs.
- GEICO Explore offers augmented reality features that use your location to make your life easier. Learn how it can help you by watching the video below.
Critical ratings are few and far between (and dated) but mostly refer to issues with changed information updating in the app such as banking information, coverage levels, and the digital ID card.
It seems that GEICO has been responsive to the needs of its customers and makes frequent updates to their app.
The GEICO website is easily navigated evidenced by all of the helpful links in this review.
A nice enhancement the website has is GEICO More which is a weekly publication which includes articles, videos, news, and special offers.
Available to all (not just customers), their youtube channel not only has an extensive archive of their top commercials but also offers engaging videos about their various services.
|Consistently low rates||Higher than usual rates for having bad credit or driving violations|
|Award-winning mobile services||Offers no discounts for vehicle-installed safe driving devices or apps|
|Ease of getting a quote online||Higher than usual rates for residents of Hawaii, Nebraska, New Mexico, and Rhode Island|
To summarize, GEICO definitely has lower rates than average. It’s not your bargain company for those will less than stellar credit or driving records, and morally so; this company takes pride in its history of serving federal employees and military personnel because the founders considered them good risks.
But, GEICO offers many discounts and programs that could help you get to a rate within your budget.
Their ratings are excellent in the areas of finances and mobile services.
It’s currently the second most successful car insurance companies in the nation, and its market share will only increase in the coming decade.
Get quotes today to find out how much you could save on car insurance. Our comparison tool is free, just enter your zip code to begin.