Rachael Brennan has been working in the insurance industry since 2006 when she began working as a licensed insurance representative for 21st Century Insurance, during which time she earned her Property and Casualty license in all 50 states. After several years she expanded her insurance expertise, earning her license in Health and AD&D insurance as well. She has worked for small health insuran...

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Chris Harrigan has an economic degree from Limestone College and an MBA from Clemson University. He previously managed auto insurance claims for Enterprise Rent-A-Car. Currently, he is using his business and insurance expertise to provide insurance data analysis and visualizations to enhance the user experience.

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Reviewed by Chris Harrigan
Former Auto Insurance Claims Manager Chris Harrigan

UPDATED: Feb 26, 2022

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Key Takeaways

  • National General Insurance offers roadside assistance options to clients throughout the U.S.
  • Roadside assistance options with National General start at $59 a month
  • Roadside assistance is helpful for people who drive a lot, teen drivers, and people who travel

National General offers auto, home, and health insurance coverage options to U.S. citizens. If you’re wondering whether or not your car insurance covers roadside assistance, you can rest assured that National General has you covered when you’re behind the wheel.

National General Motor Club members receive 24/7 roadside assistance, towing options, and more. National Motor Club roadside assistance could be helpful if you find yourself in need of help on the road.

Is roadside assistance included in a National General car insurance policy?

National General’s roadside assistance plan does not include a standard car insurance policy. Instead, individuals interested in the roadside assistance program must join the National General Motor Club. Along with roadside assistance, a membership will also help you earn discounts on travel options and much more.

National General does offer car insurance coverage options to its clients. The company website does not provide much information on its car insurance coverage options aside from a list of potential discounts on coverage, including:

  • Paid in full
  • Multi-vehicle
  • Safe driver
  • Low mileage
  • Motorcycle
  • Multi-policy
  • Paperless
  • Anti-theft
  • Autopay

If you’re searching for an auto insurance policy, you may want to speak with a National General agent to learn more about your coverage options. You will still need to purchase a separate motor club membership to get National General roadside assistance.

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What does National General roadside assistance cover?

National General’s 24-hour roadside assistance — not to be confused with The General’s 24-hour roadside assistance — offers help any time of the day. This plan allows you to access towing options to appropriate shops, an emergency expense reimbursement of up to $750, and trip planning benefits.

Plans for roadside assistance with National General start at $59 a month. There is no clear information on plan or pricing options past the initial monthly rate, though the company’s website states that its goal is to assist people and give them peace of mind.

Do I need roadside assistance?

If you’re curious whether roadside assistance is something you should look into, you should consider how much you drive, how far you drive, the age and condition of your car, and more.

People who have long commutes or commute in the evenings could benefit from having the safety that comes with a roadside assistance plan. Additionally, anyone who owns a car that is likely to give them trouble on the road may want to consider roadside assistance.

Many teen drivers’ parents and new drivers purchase a roadside assistance plan for their children to ensure they are covered. People who travel for work or fun may also consider roadside assistance for rental cars.

How do I contact National General roadside assistance?

If you have a National General Motor Club membership and need roadside assistance, you can call the National General roadside assistance telephone number. By calling the 24/7 number, you can speak with a National General representative who can help.

The National General representative — depending on your needs — can send a tow truck, offer directions, and much more over the phone.

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Does National General have good reviews?

National General has an A+ (Superior) financial strength rating with AM Best and a stable outlook for future endeavors. National General also has an A+ rating with the Better Business Bureau, though the company’s customer reviews suggest room for improvement.

According to the BBB, National General has received nearly 1,000 complaints in the past three years, and its overall customer rating on the BBB website is not quite 1.5 out of five stars. You may want to read some customer reviews first if you’re considering a policy or roadside assistance plan with National General.

Can you pay for National General products online?

National General allows clients to make payments and file claims online. To pay on the company website, policyholders need to use their National General Insurance logins to access the National General Insurance quick pay portal.

From there, clients can make monthly payments, file claims, view the status of their claims, and chat with a National General representative. People can also contact the National General Insurance customer service office or call the National General number to ask questions, make payments, and file claims.

Should I get a National General roadside assistance plan?

If you already have a National General Motor Club membership, you should look into your roadside assistance options. You may find that your membership fees include roadside assistance.

You should find and compare rates for insurance and roadside assistance products if you’re considering a roadside assistance plan. Some insurance policies — especially full coverage plans — include roadside assistance as a part of the coverage.

The table below shows average monthly rates for different coverage types in each state.

Average Monthly Car Insurance Rates by Coverage Type and State
StatesAverage Monthly Liability RatesAverage Monthly Collision RatesAverage Monthly Comprehensive RatesAverage Monthly Full Coverage Rates
District of Columbia$58$41$19$118
New Hampshire$35$26$9$70
New Jersey$76$33$11$119
New Mexico$44$24$15$84
New York$71$34$15$120
North Carolina$31$26$11$67
North Dakota$25$22$20$67
Rhode Island$68$36$11$116
South Carolina$50$24$16$89
South Dakota$26$19$24$69
West Virginia$43$28$18$88
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As you can see, the rates fluctuate based on the type of coverage you want and where you live. If you’re interested in a full coverage policy, shop around online and compare rates from multiple car insurance companies to get the best deal.

Once you have found a few companies you’re interested in, call to speak to an insurance agent. You can ask whether roadside assistance is included in the plan, and you can also ask about discounts you may be eligible for to pay less in monthly car insurance rates.

Roadside assistance is a good option to add safety and peace of mind on the road. You may be able to find an affordable roadside assistance plan by doing a little bit of research in your area.